Why Training is Key to Adoption
In a previous blog ' Train Your Way to Awesome Adoption ' I provided tips and guidance to help my fellow admins plan and manage their training sessions. In this post I want to take a moment to talk about why it is important to provide hands-on training to your users before letting them loose on the system. Why is Training Important? Why does good training = Awesome Adoption? It may seem like a given, that is should be obvious to us all, but I am so often asked to give a new employee access to the system without any training, and I am sure I am not alone in this. I am regularly assured that new recruits will be trained ‘on the job’ or worse – that it is fine, they have already logged in using a colleague’s password.....! The extra effort of asserting that training is required before issuing the licence, and finding the time to carry it out, will pay off in the long run. Confidence Breeds Success It is simply human nature that the better trained a user is will ha