Louise Lockie's Letters from London

Many of the industries my company works with have mandatory CPD schemes for their qualified practitioners. In order to retain their status as a licensed Accountant or Solicitor individuals must show that they are continuously developing their professional skills. One reason for this is to prevent said professionals from getting rusty, to keep that grey matter active, but another is to encourage members to stay abreast of new developments in their field. Those of us who are certified Salesforce professionals have similar obligations. Three times a year we need to pass the maintenance exams of each track in which we are certified in order to retain our certification. But as Salesforce has never been the kind of company to leave its community to fend for themselves, Trailhead was created to aid and encourage our continuous development. Trailhead isn't just there to help us pass our exams though, far from it, Trailhead is for the whole ecosystem. Trailhead is used by empl