10 Things I Didn’t Do at the Salesforce World Tour London
Now I am not usually a glass half empty kinda gal but I can't help but dwell on all the things that I missed at this month's Salesforce World Tour in London.
Here is my top 10:
- Have a photo taken with Darth Vader (after sharing the 'top 25' line up with him a photo would have been a great momento)
- Attend a silent disco breakout (not even New Features for Salesforce Admins with Gillian, Mike & Kris)
- Secure any swag whatsoever (I'm particularly jealous of those sporting the London t-shirt with a cloud replacing the o)
- Join a circle of success (hosted by the wonderful success team incl. favourites Fran & Deirdre)
- Attend the Women in Leadership discussion (thankfully I could catch up via Freya's twitter feed)
- Get a photo with Saasy (at least my 5th failed attempt to do so)
- Catch the Sales Cloud keynote with Tim Clarke and Chris Hoy (thankfully captured on YouTube)
- Meet with my AE or any of the people who asked to meet up (apologies to all)
- Get into the Cafe de Paris (crazy long queue and not enough patience or stamina)
- Go home disappointed (I had to end on a positive)
Now that we have that out of the way (sulking over) let's get onto all the reasons why I had a completely #Awesome day.
Due to terribly bad timing, last year's World Tour clashed with my birthday plans to spend the day at Lord's watching the cricket in the sun. Having missed a year I was determined to get involved this year, and that I did.
I signed up to staff the first session at the Trailhead Hands-on Zone (which meant an 8am start), the Customise Salesforce stand from 2pm to 4pm, as well as deliver my talk 'Achieving Awesome Adoption Through Training & Support' at 12.30pm. I knew I was going to be busy but then Kris Lande from the #AwesomeAdmin team contacted me to say that I was to be the recipient of the London #AwesomeAdmin award! My day was promising to be one to remember.
And it most certainly was.
My first stop was to pick up my Trailhead Zone t-shirt. It wasn't quite the look I was going for, over the top of my dress, but who doesn't love wearing a t-shirt with the word EXPERT on the back?
At 8am it was quiet, we had a moment to check out our surroundings, enough time for me to realise that I would need to quickly find my way around a mac (!) and then before I even had time for a cup of tea, the crowds descended.
We had 20 workstations and they were soon full of attendees eager to hit the trail. I was asked what Trailhead was several times, I refrained from enquiring as to under which rock they had been hiding, and instead explained what a great interactive learning tool it is.
The time flew by and before I knew it Kris Lande arrived to whisk me off to the keynote room to meet Peter Coffee and Jessica Hood.
I was rather excited to have a reserved seat (it is the small things in life), and within a blink of an eye I was being called to the stage. The whole two and a half minutes has been captured forevermore on YouTube, needless to say it felt like two and a half seconds! It was an absolute honour to be chosen, we have a wonderful community in the UK, and I thank those who nominated me.
I had the rest of the keynote to catch my breath, as well as enjoy the content, as usual Salesforce put on a great show and I was thrilled to see Anne-Marie Imafidon take to the stage to talk about the fabulous work carried out by her organisation Stemettes.
Once the crowds had dispersed and I made my way back towards the Trailhead Zone, it was nearly time to deliver my talk 'Achieving Awesome Adoption Through Training & Support'. Now I am fairly new to the experience of talking to crowds of this size but one positive to my hectic day was that I simply hadn't had time to get nervous. Luckily I didn't see the crowds, or Freya's tweet until I was just about to start:
The audience were amazing, (I felt) the session went really well, and though I had no time for Q&A, quite a number of people came up to me over the course of the afternoon, asking to connect online, for further advice, or just to say that they had enjoyed the talk.
I was thrilled with the response and came away feeling like I had really contributed to the day, and with a renewed conviction to submit a talk for Dreamforce!
I was followed on stage by Jodi Wagner and so was lucky enough to catch her talk 'Blazing the Trail from Solo Admin to CoE'. The Admin Theatre really was a hot bed of talent and valuable information and I was pleased to be able to attend many of these sessions:
2pm arrived and I was back in my EXPERT t-shirt and before I even took my place at the Customise Salesforce stand I was approached for assistance. I did not take a breath for the next 120 mins, there was always a queue and the questions were varied, interesting and challenging. I would have to say that these two hours were the most testing of my day, I was asked how to set up the Service Cloud, how to choose a consulting partner, what is, and how to use process builder to name just a few. Myself, Kerry Townsend, and Claire Jones did not stop but it was extremely rewarding, I passed on the baton at the end of my shift knowing that I had helped a large number of people. If you get the opportunity to volunteer at a Salesforce event in the future I urge you to take it, I am so glad I did.
Soon after this the alcohol started to appear and I felt like I could relax. It had been an amazing day but I have barely moved outside of the Trailhead Zone, why oh why wasn't it a two day event? After a couple of glasses of Pimms courtesy of Docusign and a quick catch up with a few people, it was time for the boat party.
I have to admit to being a bit of a lightweight as I abandoned the party once back on terra firma and after I saw the length of the queue to get into the Cafe de Paris but it had been a long and AWESOME day.
Roll on Dreamforce and World Tour London 2017!